Almost everyone has experienced the frustration of miscommunication when dealing with customer service call centers. If dealing with a small matter like a bill, it might just be a minor inconvenience. But if its something like getting approval for a home loan, the consequences can be far more dire.
Bee Finance Savvy acts as your advocate
Mistakes happen and everyone is human. When dealing online and over the phone with lenders, it’s common for problems to arise. Often, these problems take the form of mislaid documents, or misunderstandings about facts and figures.
Sometimes, these problems can take hours to sort out – something you’re sure not to have to waste your time on. But at Bee Finance Savvy, our job isn’t just to lodge your home loan application – it’s to make sure the process goes smoothly. That’s why we act as advocates for our clients. We deal with any problems that arise immediately, before they can get worse. Thus, we save our clients time, and prevent unnecessary stress.
Preventing problems before they arise
To try to avoid these problems arising in the first place, we take a number of important steps. Firstly, we make sure that the lender has all the information they need to process your application and give you an approval. Sometimes this can be quite extensive, but we make the process as simple and pain free for our clients as we can.
Secondly, we make sure that the right people receive this information. We speak directly with the credit assessors. This ensures that than nothing is received second hand, or lost in translation. This is very important, as it’s the credit assessors who are responsible for giving the approval on a home loan application.
Thirdly, and perhaps most importantly, we follow up on the progress of an application, every step of the way. Sometimes, this involves calling a lender on a daily basis, perhaps multiple times a day. When issues arise, lenders won’t necessarily let you know before it’s too late. In some situations, a phone call to say you’re declined may be the first you hear of a problem. We avoid this by keeping in constant communication with them, to resolve any issues as they arise.
We also make sure that lenders process our applications in a timely fashion. This ensures our clients get their answer as soon as possible.
Bee Savvy – don’t leave your home loan approval up to chance!
If you’re seeking a home loan approval – don’t leave it up to chance! Let Bee Finance Savvy make the process as stress free and successful as possible, by advocating on your behalf. Contact our friendly broker Desiree for an obligation free consult.
To find out more, call or text Desiree on 0455 131 937 or 1300 140 554. Desiree can also be reached at firstname.lastname@example.org . Alternatively, you can fill out the contact us form on this site.
To read about some of our many success stories, check out our reviews on WOMO! https://www.wordofmouth.com.au/reviews/bee-finance-savvy-miranda
You may also enjoy – https://beefinancesavvy.com.au/home-loan-problems/